Now Hiring: Residential Sales Manager

Residential HVAC Sales Manager - Position Overview

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J & J Air has built a reputation along the Grand Strand for delivering exceptional comfort solutions, outstanding customer service, and industry-leading expertise. The Residential Sales Manager plays a critical leadership role in protecting and growing that reputation.

This position leads our residential sales efforts, mentors our team of Comfort Consultants, and ensures every customer interaction reflects the professionalism and excellence our company is known for. The Residential Sales Manager is responsible for driving revenue growth, strengthening referral relationships, supporting marketing initiatives, and ensuring that every proposal we present delivers value, transparency, and confidence to our customers.

The ideal candidate is a motivated leader who thrives in a performance-driven environment, is passionate about developing people, and understands how to translate a strong company reputation into consistent sales growth.

The Residential Sales Manager will foster a culture of accountability, professionalism, and enthusiasm—ensuring our sales team continues to reflect the values that have made J & J Air one of the most respected HVAC companies on the Grand Strand.

This role is ideal for a sales leader who wants to build a high-performing team, grow with a respected company, and help deliver comfort solutions that truly improve clients’ homes and lives.

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Key Responsibilities

Sales Leadership & Team Development

• Lead, coach, and motivate the team of Comfort Consultants and sales personnel to achieve individual and team performance goals
• Conduct regular ride-along sales calls to mentor team members and strengthen in-home selling skills
• Lead weekly sales meetings that provide direction, training, accountability, and motivation
• Ensure the team consistently follows company sales processes and maintains J & J Air’s high standards of professionalism

Sales Performance & Revenue Growth

• Monitor daily sales performance, lead flow, and progress toward monthly revenue goals
• Ensure incoming leads, referrals, and service-generated opportunities are properly managed and maximized
• Support the sales team in developing proposals for complex projects and high-value opportunities
• Review and approve sold jobs to ensure accuracy, completeness, and adherence to company standards
• Run in home sales calls to supplement sales team in event of an absence

Customer Experience & Brand Reputation

• Ensure every client interaction reflects J & J Air’s reputation for quality, integrity, and service excellence
• Promote high-efficiency HVAC systems and comfort solutions that provide long-term value to clients
• Confirm financing options are presented in all proposals to help clients make confident decisions
• Ensure post-installation follow-ups to strengthen relationships and generate referrals

Lead Development

• Collaborate with marketing manager to plan and implement marketing campaigns and promotional activities
• Develop strategies to increase referral business and client-generated leads
• Support sales team by participating in J & J Air sponsored events

Operational Collaboration

• Work closely with the Service Manager to maximize service-generated leads and ensure strong communication between departments
• Support scheduling and proposal preparation during high call volume periods

Daily Focus Areas

• Review sales pipeline and lead status
• Track progress toward daily and monthly sales targets
• Support Comfort Consultants with active quotes and proposals
• Review sold jobs for quality and accuracy
• Coordinate with service and installation teams to maintain smooth project flow
• Assist clients directly when needed, including walk-ins and appointment requests

Success Metrics

The effectiveness of the Residential Sales Manager will be measured through key performance indicators including:

• Achievement of monthly and annual sales revenue goals
• Growth in team-generated leads and referral business
• Consistent adherence to company sales processes
• Increased service technician referral opportunities
• Customer satisfaction ratings of 95% or higher
• Year-over-year growth of residential replacement sales budget

Requirements

• 5 years of experience in HVAC sales
• 5 years of experience in sales management
• Job knowledge: HVAC systems, heat load calculations, & financing
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and a client-focused attitude
• Proactive and self motivated work ethic

Salary Range: $90,000 – $125,000 anually

‍Work Hours: Monday–Friday, 7:30 AM – 5:00 PM (some evenings and weekends as needed)

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